Last updated: March 24, 2022

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Sidekick App Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Sidekick App Service. By using the Sidekick App Service, you agree to the collection and use of information in accordance with this Privacy Policy.


“Personal Information” is information that you provide to us that personally identifies you, such as your name, phone number, or email address. “Non-Personal Information” is information that cannot by itself be directly associated with a specific person or entity. Non-Personal Information includes but is not limited to your smartphone’s configuration and which web browser you use.

“Potentially Personal Information” is information that is Non-Personal Information in and of itself but that could be used in conjunction with other information to personally identify you. For example, Internet Protocol (“IP”) addresses (the addresses of computers on the internet) can be Personal Information when combined with internet service provider (“ISP”) records.

“Operational Data” means data regarding a user’s usage of Sidekick, such as access log data (such as data about when people access the service and with what piece of software). Sidekick collects Operational Data to help us ensure that we have sufficient capacity to meet user needs and otherwise to help with the operations of the Sidekick App. 

“Usage Statistics” refers to the Non-Personal and Potentially Personal Information the Sidekick App will use to understand your use of the Sidekick App Service. Such information may include but is not limited to the amount of data you are storing with the service, the frequency with which you access the service, bandwidth utilization, user interaction data, and traffic shaping.

For clarity, Usage Statistics and Operational Data from your use of the Sidekick App Service are not stored with your Personal Information. We take steps to aggregate or delete Operational Data and Usage Statistics after we no longer need it, unless we are required by law to keep it longer.

Gathering, Use and Disclosure of Transmission Data

Data Used to Provide the Sidekick App Service

While using the Sidekick App Service, we may ask you to provide us with certain Personal Information that can be used to contact or identify you. Personal Information may include, but is not limited to:

  • Email address
  • First name and last name

Potentially Personal Information, Operational Data and Usage Statistics are collected automatically when using the Sidekick App Service.

Disclosure to Third Parties

Sidekick App allows you to create an account and log in to use the Sidekick App Service through the following third-party social media platforms:

  • Google
  • Apple
  • Facebook

If you decide to register through or otherwise grant us access to a third-party social media platform, we may collect Personal Information that is already associated with your third-party social media platform’s account, such as your name, your email address, your profile picture associated with that account.

Sidekick App uses third-party analytics tools to allow us better understand the Sidekick App Service on your device. The third-party analytics platforms collect your Potentially Personal Information, Operational Data and Usage Statistics. All of our third-party partners provide the same or equal protection of user data as stated in this Privacy Policy.

What Data is Analyzed by Sidekick App?

Sidekick App uses the Usage Statistics to understand your use of the Sidekick App Service. In some cases we may use information we receive about your experience for internal operations, including troubleshooting, data analysis, testing, product research and development, and service improvement.

How Are the Usage Statistics Used?

Sidekick App will use the Usage Statistics gathered through the operation of the Sidekick App Service to improve our products and services. By identifying aggregate patterns and trends in usage, Sidekick App and its community are able to better design products and services to improve users’ experiences, both in terms of content and ease of use.

Transfer of Data

Sidekick is a global organization and operates in different countries. Privacy laws and common practices vary from country to country. Some countries may provide for less legal protection of your personal data; others may provide more legal protection. By using the Sidekick Service, you consent to the transfer of the information collected, as outlined by this Policy, to Sidekick in Canada and to Sidekick Cloud Servers located in Canada, which may provide a lesser level of data protection than in your country of residence.

Data Retention

Sidekick will retain any information collected for the period necessary to fulfill the purposes outlined in this Policy. Operational Data and Usage Statistics are generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Sidekick App Service, or we are legally obligated to retain this data for longer time periods.

All of your personal data will be deleted after 14 months of inactivity in your use of the Sidekick App Service. Once we have deleted your personal data, you will not be able to exercise the right to access, the right to erasure, the right to rectification or the right to data portability.

Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While Sidekick strives to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Privacy Policy Changes

Sidekick may change this Privacy Policy from time to time. Each time you use the Sidekick Service the current version of this Privacy Policy will apply. Any and all changes will be reflected on this page. You should periodically check this page for any changes to the current policy. To make your review more convenient, we will post an effective date at the top of this page. Material changes will also be announced through the standard mechanisms through which Sidekick communicates with the Sidekick community. It is your responsibility to ensure that you understand the terms of this Privacy Policy.

What This Privacy Policy Doesn’t Cover

This policy does not apply to other Sidekick websites, products, or services. The Sidekick App Service may contain links to other websites that are not operated by us. If you choose to use a third-party client or servers provided by an entity other than Sidekick, this policy does not apply and Sidekick assumes no liability whatsoever for such products or services. We strongly advise you to review the Privacy Policy of every site you visit.

For More Information

You may request access, correction, or deletion of Personal Information or Potentially Personal Information, as permitted by law. We will seek to comply with such requests, provided that we have sufficient information to identify the Personal Information or Potentially Personal Information related to you. Any such requests or other questions or concerns regarding this Policy and Sidekick App’s data protection practices should be addressed to: