Shipping

US Customers

  1. Q: How much does shipping cost?
    A: Shipping is a flat $5.95 to all locations in the USA. Expedited shipping is available which will be displayed upon checkout. Free shipping is available for all orders over $50.
  2. Q: Do you ship to PO Boxes or Military APO/FPO addresses?
    A: Yes, we ship to both PO boxes and Military APO/FPO addresses.
  3. Q: Do you ship to Alaska or Hawaii?
    A: Yes we do! Please follow the checkout process for exact shipping times.
  4. Q: How long will it be before I receive my order?
    A: For standard shipping, please allow 1 day for processing and 5-7 business days for shipping. Please allow additional time for shipments to U.S. Territories and PO Boxes. For expedited shipping, the delivery time will be displayed on checkout.

 

Canada Customers

  1. Q: Why do you not offer free shipping in Canada?
    A: Canada Post is notoriously expensive due to unions, population size and things out of our control. For this reason, we need to charge shipping. In fact, we cover a portion of the shipping cost to alleviate the burden on our Canadian customers.

 

International Customers

  1. Q: Do you ship internationally?
    A: Yes we do!

  2. Q: Can you tell me more details regarding the different shipping options?
    A: Absolutely! All our shipments go through Canada Post. They offer several shipping options which you can find here: https://www.canadapost.ca/web/en/pages/parcelscon/default.page

  3. Q: Why is shipping so expensive?
    A: We do not yet have a distributor outside of Canada and the US (if you know of one, feel free to let us know), and therefore all products depart from Canada. This leads to higher shipping times and higher costs.

  4. Q: Are there Duties and Taxes on international shipments?
    A: Yes. Each country has different tariff charges which we have no control over, but it's likely you will be charged a duty and tax rate on your international shipment.