Shipping

US Customers

  1. Q: How much does shipping cost?
    A: Shipping is FREE to all locations in the USA. Expedited shipping is available for a small additional fee which will be displayed upon checkout.
  2. Q: Do you ship to PO Boxes or Military APO/FPO addresses?
    A: Yes, we ship to both PO boxes and Military APO/FPO addresses.
  3. Q: Do you ship to Alaska or Hawaii?
    A: Yes we do! Please follow the checkout process for exact shipping times.
  4. Q: How long will it be before I receive my order?
    A: For standard shipping, please allow 1 day for processing and 5-7 business days for shipping. Please allow additional time for shipments to U.S. Territories and PO Boxes. For expedited shipping, the delivery time will be displayed on checkout.

 

Canada Customers

  1. Q: Why do you not offer free shipping in Canada?
    A: Canada Post is notoriously expensive due to unions, population size and things out of our control. For this reason, we need to charge shipping. In fact, we cover a large portion of the Canadian shipping costs to alleviate the burden on our Canadian customers.

 

International Customers

  1. Q: Do you ship internationally?
    A: Yes we do!

  2. Q: Can you tell me more details regarding the different shipping options?
    A: Absolutely! All our shipments go through Canada Post. They offer several shipping options which you can find here: https://www.canadapost.ca/web/en/pages/parcelscon/default.page

  3. Q: Why is shipping so expensive?
    A: All products depart from Canada. This leads to higher shipping times and higher costs. Please visit our resellers for local distributors in your area.

  4. Q: Are there Duties and Taxes on international shipments?
    A: Yes. Each country has different tariff charges which we have no control over, but it's likely you will be charged a duty and tax rate on your international shipment.