- Enjoy FREE shipping to all locations in the USA (excluding Puerto Rico, Guam, American Samoa, Palau, Virgin Islands, Mariana Islands where those are $10).
- Expedited shipping is available for a small additional fee.
Shipping times :
- For standard shipping, please allow 1 day for processing and 5-7 business days for shipping.
- Please allow additional time for shipments to U.S. Territories and PO Boxes.
- For expedited shipping, the delivery time will be displayed at checkout.
Shipping rates :
- Your shipping rate will depend on your location. Sidekick subsidizes a portion of all shipping costs to alleviate the burden from the customer. The price you see on checkout has been already discounted.
- Xpress and Priority shipping is available which will be displayed at checkout.
- Unfortunately we cannot offer free shipping due to high Canadian shipping costs.
Sorry to hear about your negative experience. The Curve is definitely fragile as it's made of stone. For this reason, it should be handled with care, similar to any glassware in your home. This is also one reason we developed the Echo, as that's made of stainless steel so it won't break.
Please email us at firstname.lastname@example.org if there's anything we can do to make this up to you.